Jenn. who has been with OpenCape since 2018, says that her role and involvement has evolved in response to the organization’s growth and needs. “I started as the Business Office Manager – reorganizing the business, making processes more efficient. Then in 2020, when the Finance Manager retired, I stepped into more of a leadership role as the Senior Manager, Business Operations and developed greater relationships with our customers, community, and vendors to further our mission." A resident of Marston’s Mills, Jenn has run her husband’s drywall business since 2000. “Small businesses have a lot of moving parts. You recognize what needs to be done and there are not endless resources, so you are the one that needs to find the solutions and put them in place.” Steven Johnston, Chief Executive Officer and Executive Director said: “Jennifer has been a core part of OpenCape's success over the past few years, her commitment to transparency, efficiency, and innovation has helped OpenCape scale and succeed as we work to bring fast, reliable and affordable fiber internet to everyone in our region.” Even though she didn’t exactly need a college degree at this point in her career, earning one is important to her. In 2022, Jenn earned an Associate’s Degree from Southern New Hampshire University and she’s currently on track to earn her Bachelor’s in Accounting and Business Management. As a Cape Cod native, Jenn is excited about the promotion and the next steps in her continued growth within the organization. “Our business has lots of moving parts," she said. "We are constantly striving to work smarter and use our resources well in comparison to our competitors who have nearly unlimited resources. Our focus is providing a great, reliable, and affordable product and amazing local customer service.”

Are you a restaurant or bar owner? This one's for you... There's a lot going on in your establishment that relies on having a solid internet connection. Sales to ring, security systems to run, and guests who use your WiFi. ARE YOU SURE YOUR CURRENT INTERNET PROVIDER CAN HANDLE SEAMLESS STREAMING, TOO? OpenCape is the solution. Our 100% fiber optic internet is a dramatic upgrade from traditional cable, and streaming is lightning fast. We'll make sure you're always up – and your reputation as the place to go is safeguarded. Think it’s not available or too expensive? Think again. To learn more, contact Damien Johnson at damien@opencape.org or call 508-367-3414.

On August 31, OpenCape and the Cape Cod Canal Region Chamber celebrated the announcement of the fastest, most reliable internet service in Buzzards Bay! OpenCape’s state-of-the-art 10G XGS PON on Main Street Buzzards Bay will provide businesses and nearby residents with secure, resilient fiber connection with unmatchable upload and download speeds, and a reliable connection every time. “OpenCape builds infrastructure to help small businesses thrive. Main Street in Falmouth, Woods Hole, and Hyannis are examples of that success,” noted Marie Oliva, president and CEO of the chamber, which has been an advocate for the project. “Businesses there are no longer affected by our many coastal storms or lack of bandwidth during the Cape’s busy tourist season. Buzzards Bay businesses are now going to be able to count on the same reliability.” “We are listening and responding to towns, business owners, and residents who want a choice in providers and internet service that is reliable, robust and affordable, not just for today but for many years to come. Remember our measure of success isn’t building stock or shareholder value, but rather making sure our businesses and residents have amazing service…it is that simple,” said Steve Johnston, OpenCape CEO. “As a local nonprofit provider, we know it is critical that we help drive our local economy, and create a future-proof network for our region that allows people to be connected and live, work, and play.”

OpenCape 100% Fiber is proud to announce that it has joined Cape Cod Five and Cape Light Compact as one of three sustaining sponsors of the Cape Cod Technology Council, Inc. (CCTC), a membership-based, events-oriented non-profit organization promoting technology and its understanding on Cape Cod, the Islands, and in Southeastern Massachusetts. CCTC’s mission is to communicate, promote, educate, and mentor the advancement of technologies and to aid and abet their advancement and economic viability as well as that of the geographical region in which they reside. OpenCape is committed to advancing internet connections through our 100% Fiber Optic Network to grow, expand and utilize our network to connect municipalities, businesses large and small, community organizations, public safety and residents where possible. We strive to drive innovation and economic growth by supporting efforts to expand broadband connectivity and digital inclusion to improve the quality of life and expand economic opportunity throughout Cape Cod, the Islands and Southeastern Massachusetts. “OpenCape and CCTC are a natural fit. Sponsoring their important work, which includes equal parts economic development, networking, and STEM (science, technology, engineering, and math) education and understanding, is a good way to reach our stakeholders and help further the Council’s mission,” said OpenCape CEO and Executive Director, Steven Johnston. Stephen Smith, Executive Director of the CCTC agrees. “OpenCape has long been a major supporter of the Technology Council and its programs. The Council was thrilled that OpenCape has become one of our inaugural Sustaining Sponsors helping us expand member services, outreach and new programming to Cape Cod. This level of support is testament to OpenCape's commitment to the community through the provision of technology and services and we look forward to our continued partnership,” he said. CCTC works to: Support and direction of the development of the technology infrastructure in the region to advance the growth, effectiveness, and competitiveness of its member organizations Assist in technology education for the advancement of its members as well as future generations which will be the workforce and innovators of tomorrow in the region and beyond Participate in state and regional technology organizations and governments as a voice for its members and a liaison on technology to a vital area of Massachusetts. Provide technology presentations, discussions, forums, and other events which keep members abreast of the latest trends, technologies and directions which affect their organizations and operations Smart use of technology is the element that all competitive businesses and organizations share, and is an approach that our entire region is embracing as we move through the 21st century. OpenCape owns, operates and maintains a state-of-the-art 100% fiber optic network that provides reliable and affordable broadband internet access for businesses, healthcare providers, educational institutions and municipalities across Cape Cod, the Islands, Southeastern Massachusetts and Rhode Island. The Barnstable-based non-profit has launched several residential and Main Street business Fiber internet pilots, including Woods Hole, Falmouth and Hyannis on Cape Cod. Their goal is to foster and support community-led initiatives to drive growth and economic development, as well as meet unserved and underserved communities to help bridge the digital divide.

Thriving Organization’s Growth Allows for Reinvestment in Businesses, Municipalities and Residents OpenCape CEO and Executive Director Steven Johnston announced today that starting April 1, 2023, the organization will be reducing pricing by 10% for select new and renewing business customers. This reduction builds on last year’s price cuts to small business and residential customers in the Falmouth, Woods Hole and Hyannis downtown areas. Johnston explains that the announcement is a testament to OpenCape’s financial strength and continued commitment to placing the needs of the region and its customers first. “The price reduction is made possible because of the success we have seen connecting new customers, and the dedication of our staff to deliver the very best in customer service. Our mission is clear, we want to ensure that businesses and ultimately residents have a choice and can be assured to have access to next-generation connectivity,” he said. At a time when national providers are increasing rates at an alarming rate and limiting service, OpenCape has demonstrated that a non-profit Internet service provider can grow its state-of-the-art fiber network by providing exemplary Internet service and innovation by reinvesting in businesses, municipalities, and residents. “My game is nickels and dimes. We process over 1,000 transactions on a busy summer day. If our Internet goes down, our customers go away upset and unserved and our revenue stream is cut in half instantly. Reliability is key – OpenCape is my choice,” said Erik Gura, former owner of Pie in the Sky bakery in Woods Hole.

Cape Cod 5 recently invested in OpenCape's 100% Fiber Optic Network. As a community bank serving thousands of customers and community members through both its extensive network of Banking Centers and full-service digital offerings, Cape Cod 5 turned to OpenCape for a reliable, redundant network to ensure continuous connectivity. The state-of-the-art Fiber Optic Network gives OpenCape’s customers peace of mind with secure, resilient fiber connection with unmatchable upload and download speeds. Cape Cod 5 has installed the Network at its headquarters and at 16 of its branches, with more planned for the future. “A reliable high-speed network is critical to our ability to serve customers and community members. We chose to partner with OpenCape to provide redundancy in our operations,” said Matt Burke, Chief Executive Officer of Cape Cod 5. “In addition, we’re proud to support OpenCape’s efforts to bolster network access on the Cape and Islands, which creates a stronger infrastructure powering our local businesses and communities.” According to Steve Johnston, CEO of OpenCape, “Advancing internet connections through our 100% Fiber Optic Network improves quality of life and expands economic opportunity. Every time we make a connection, it extends the fiber deeper into the community. Cape Cod 5 understands that connecting their locations not only makes sense for them, it benefits the region.”

Businesses in our region pay too much for too little when it comes to Internet service. That’s why the Cape Cod Canal Region Chamber of Commerce is dedicated to empowering its members to have and make a choice with Internet services in 2023. The Chamber’s new partnership with nonprofit broadband provider OpenCape is an exciting initiative created to expand Internet service availability for businesses and residents in the Chamber’s Main Street areas. Both the Chamber and OpenCape know that small business drives our economy. Building infrastructure to help small businesses thrive, OpenCape’s 100% fiber optic network provides robust, reliable and affordable, with unmatched upload and download speeds, far exceeding FCC recommended minimum requirements. Main Street in Falmouth and Woods Hole are examples of that success. Businesses there are no longer affected by our many coastal storms or lack of bandwidth during the busy tourist season, they are always up and running! As an added bonus, OpenCape was able to decrease monthly internet service rates for its Main Street customers in Falmouth by 32%. “We look forward to our partnership with OpenCape that helps provide fiber optic services to businesses in this region. Our goal is to inform as many businesses as possible that they can increase their Internet capabilities and have access to affordable broadband services. OpenCape has a reliable and stellar reputation for initiating community-led programs connecting people all over the region,” said Marie Oliva, President & CEO, Cape Cod Canal Region Chamber. "As a Buzzards Bay resident, I appreciate the vision that Marie brings to the business community with the Canal Region Chamber. It is no secret that choice, reliability and outstanding, localized customer service with Broadband competition is one of the leading issues among local business owners. I look forward to helping each business thrive with this collaboration with Marie and the Canal Region Chamber of Commerce." said Kevin Tremblay, Business Development, OpenCape. OpenCape’s mission is to serve the community and help the economy grow. To learn more, visit opencape.org or contact Kevin at 508-362-2224 or kevin@opencape.org to set up a meeting to discuss your needs. Read the story about the expansion in the Cape Cod Times

It’s been a dream nearly 16 years in the making for Brett Stone, Manager of Network Operations for Cape Air, but at long last he has broken through the digital divide and secured better, much better, internet connectivity for Provincetown Airport! Over the years Brett and the IT team at Cape Air approached various local carriers and the most significant hurdle always came down to funding. In November of 2021, President Biden signed the Build Back Better Act which provided grant money for improved Broadband access to rural areas and in May 2022, the Provincetown Municipal Airport was awarded $250,000 through the Commonwealth’s Municipal Fiber Grant program. According to Stone: “The Airport provides a critical transportation service to the Provincetown community, connecting year-round rural residents and visitors alike to our nation’s air transportation network. Access to reliable high-speed Internet is essential to ensure a safe operation for the airlines, the Transportation Security Administration (TSA), and other businesses operating at the airport to support the Municipality (e.g., rental car companies). The improved connectivity provided by OpenCape will have an immeasurable impact by delivering reliable high-speed Internet at speeds ranging from 20mbps to 400gbps. Uptime, the time a network is up and running, will be improved from “best effort” on the incumbent carrier to 99.999% uptime with OpenCape.” “OpenCape is committed to working with municipalities like Provincetown - to bringing the safety and convenience of reliable, redundant and affordable fiber internet to residents, businesses and our visitors. We meet you where you are and find solutions together,” said Steven Johnston CEO and Executive Director of OpenCape.