Network Setup
This page is here to help you get the best customer experience possible!
Getting started with CommandIQ
The CommandIQ App allows you to easily set up and manage your home Wi-Fi network. Download the app and start managing your home network today!
1.
Download the app. Search either the Apple App Store or Google Play Store for: "CommandIQ" and install it on your mobile device.
2.
Select “Sign Up” (found at the bottom of the screen).
3.
Enter your personal information.
The password you enter here will be used to access the app.
Note
Please wait at least 10 minutes after plugging in your GigaSpire BLAST u6, before selecting "Yes" to the question regarding your system being plugged in and connected. Proceeding to Step 4 earlier may result in this error message: 'Please contact your service provider to onboard your router.’
4.
Tap the QR code that appears within the app, then scan the QR Code that is affixed to the bottom of your GigaSpireBLAST u6 (or on the sticker that came in your box).
Note: You will be asked to allow the “CommandIQ" App to access your camera.
Select OK.
5.
Point your phone’s camera at the QR code (so that it is displayed on your screen) and wait 1-2 seconds.
6.
Name your network* and create a password. (The ‘Router Name' will be used throughout the app.)
*Notes: • The Network Name(SSID) is what you will use as your wireless connection name.
If you do not want to change your password on all the devices in your home, use your existing wireless SSID and Password from your current router when setting up the new GigaSpire BLAST network. To enable advanced features (like Enhanced Parental Control and ProtectIQ), contact gigahelp@calix.com.