A few Saturdays ago in Falmouth, MA, my wife and I enjoyed a day out, capped off by an evening at the Commodores Cape Cod league baseball game. While everything was fantastic, one incident left me pondering the hidden costs of unreliable internet - for both businesses and customers. My wife found herself stuck in a long line at a store due to credit card processing issues. Sitting outside with our dog, Max, I witnessed a revolving door of frustrated customers entering the store only to leave immediately upon seeing the queue. In the ten minutes I observed, at least 15 people walked away, presumably put off by the wait. This incident sparked a question: How much revenue did this store lose because of the lines caused by a poor internet connection? Now, credit card transactions themselves generally require minimal bandwidth. But the bigger issue lies in the ripple effect caused by slow or unstable internet. Here's how: Frustration and Lost Sales: Customers facing long lines due to processing delays are more likely to abandon their purchases and head elsewhere. This lost business directly impacts the store's bottom line. Negative Customer Experience: Slow internet creates a negative in-store experience, potentially damaging customer loyalty and encouraging them to take their business elsewhere in the future. Impact on Reputation: Word-of-mouth travels fast. A single negative experience can spread quickly, deterring other potential customers from visiting. My colleagues also reported similar issues at other stores in Falmouth that day. This suggests that unreliable internet might be a more widespread problem in the area. The Takeaway: For businesses, reliable internet is no longer a luxury - it's a necessity. In a competitive marketplace, a slow internet connection can be a significant disadvantage. The story from Falmouth highlights how seemingly minor internet issues can translate into major revenue losses and customer dissatisfaction. Investing in reliable internet infrastructure is a smart business decision, allowing businesses to operate efficiently, provide a smooth customer experience, and stay competitive. We provide internet access all over Cape Cod, and PON services on Main streets in the following areas: Falmouth, Woods Hole, Buzzards Bay and coming soon Hyannis.  Thanks to PON, you now have access to reliable, high-speed 100% fiber internet connectivity, regardless of financial constraints. We've eliminated the cost barrier so you can experience better, faster, and more reliable internet connectivity.  Is your business experiencing similar problems? Share your experiences in the comments below! Or while you at it get a free quote at  opencape.org/business

Southcoast Health utilizes OpenCape at Tobey Hospital, Charlton Hospital, and St. Luke’s Regional Trauma Center. At OpenCape, we’re committed to ensuring reliable internet access for critical facilities across our service footprint, extending beyond Cape Cod, especially for healthcare institutions. Here’s what’s happening: For the past 5+ years, OpenCape has partnered with and serviced many Southcoast Health locations, including: Southcoast Health Tobey Hospital (Wareham): We have installed a second, underground fiber optic pathway to provide an additional layer of security and stability to their internet connection. Saint Luke’s Hospital in (New Bedford): A dedicated 100 Gig fiber optic circuit is being installed, ensuring high-speed, reliable internet for this vital regional trauma center. Charlton Memorial Hospital (Fall River): They recently benefited from the installation of a redundant internet circuit, further strengthening their network infrastructure. Why is this important? OpenCape provides both transport and internet circuits for Southcoast, ensuring that patients and providers have the most reliable internet connections. This is essential for modern healthcare operations, from accessing patient records and conducting telehealth consultations to seamlessly coordinating care delivery. This vital infrastructure ensures uninterrupted service for patients and staff. Minimally Invasive Installations Fun Fact!   The impressive trucks you see digging the trenches are vacuum excavation trucks. They utilize powerful suction systems for precise dirt and debris removal, minimizing disruption to existing utilities and the surrounding environment. By investing in infrastructure redundancy and high-speed connections, Southcoast Health is helping its hospitals—Tobey Hospital, Saint Luke’s Regional Trauma Center, and Charlton Memorial Hospital—continue to provide exceptional care to our community. Discover how OpenCape can assist you by clicking here .

Promotions Start Saturday June 29th 2024 How it Works:   Follow and like the latest OpenCape Falmouth Commodores post for a chance to win a $100 Anejo gift certificate! You can like and share multiple posts to improve your chances of winning. Alternate Entry Method:   Winning name will be picked on Friday, August 16, 2024. Winner will be selected using a random name picker.  Winner will be notified via email or social media direct message.

The headline in Hiawatha Bray's article at the Boston Globe today says it all "A statewide 911 crash is not supposed to happen." At OpenCape, we're committed to fostering a thriving community and we are an integral part of this service, OpenCape powers the connection to the Barnstable County Sheriff’s Office which operates an Emergency Communications Center located on Joint Base Cape Cod which is responsible for the dispatch of emergency 911 calls for many municipalities across Cape Cod . While yesterday's statewide outage has nothing to do with OpenCape or the Barnstable County Sherriff. It highlights the importance in having robust and reliable infrastructure. Just like the foundation of a house, our infrastructure – especially our internet infrastructure – needs to be strong and well-maintained to support our growing needs. Many of our current systems were built years ago, and haven't kept pace with the demands of today's digital world. This aging infrastructure can lead to outages, slowdowns, and frustration for residents and businesses alike. Redundancy: The Key to Reliability One of the biggest concerns with aging infrastructure is a lack of redundancy. Imagine a bridge with only one lane – if there's an accident, the entire flow of traffic grinds to a halt. Similarly, if a single point of failure occurs in our current internet system, large portions of the community could lose connectivity. Building a More Resilient Future OpenCape is actively exploring solutions to address these challenges. One key focus is on building redundancy into our infrastructure. This means having multiple pathways for data to travel, so that if one route goes down, others can pick up the slack, minimizing disruption. By investing in a more modern and redundant infrastructure, we can ensure: Improved reliability: Fewer outages and disruptions for everyone. Enhanced performance: Faster internet speeds and smoother online experiences. Greater resilience: The ability to withstand unexpected challenges and keep our community connected. Working Together for a Brighter Tomorrow OpenCape is committed to working with residents, businesses, and policymakers to develop a comprehensive plan for upgrading our infrastructure. Stay tuned for future updates and opportunities to get involved. Together, we can build a future-proofed community where everyone has access to the reliable and high-speed internet they deserve.

Residents and businesses on Cape Cod and the Islands need to come together to tackle a major challenge: unreliable and expensive internet service. This critical infrastructure is holding back the region's potential in areas like healthcare, education, and economic development. Here's the good news! A coalition of local groups has launched the "FIX CAPE INTERNET CHALLENGE" to gather data and raise awareness about the issue. This initiative will help ensure Cape Cod gets the resources it needs for faster, more reliable internet. How You Can Help: Take the Speed Test: Visit FixCapeInternet.com and participate in a simple online speed tests. This data will be crucial in showing the true state of internet connectivity on Cape Cod. Spread the Word: The more people who participate, the stronger our case will be. Talk to your friends, family, and colleagues about the challenge and encourage them to take the test. Join the Kick-Off Event: Come learn more about the initiative and hear from local leaders at the event on Wednesday, June 26th at 11 AM at Love, Live, Local in Downtown Hyannis (539 South Street). Why This Matters: Reliable internet is no longer a luxury - it's a necessity. It connects us to healthcare, education, and job opportunities. It allows businesses to thrive and fosters innovation. By working together, we can ensure Cape Cod has the infrastructure it needs to reach its full potential. Let's Fix Cape Internet!

Imagine a world without instant access to information, seamless communication, and endless entertainment options. Just a couple of decades ago, this was the reality for many. Today, thanks to the incredible advancements in high-speed internet, the way we live, work, and connect has been fundamentally transformed. A Hyperconnected World: High-speed internet, powered by technologies like fiber optics, has ushered in an era of unprecedented connectivity. Say goodbye to the geographical limitations of information access. With a few clicks, we can access a global library of knowledge, connect with loved ones across continents in real-time, and participate in a vibrant online marketplace. This hyper-connectivity has impacted various aspects of our lives in profound ways: Empowered Businesses: High-speed internet has fueled the rise of the digital economy. E-commerce websites, cloud computing platforms, and collaborative tools have transformed the way businesses operate. Companies can now reach a global audience, facilitate remote work, and streamline operations, fostering innovation and economic growth. Transformed Education: E-learning platforms and online resources have democratized access to education.Students can now learn from world-renowned professors, participate in online courses, and access a wealth of educational materials, regardless of location. Revolutionized Communication: Social media platforms have become the new town squares, fostering communication and community building on a massive scale. Video conferencing allows for seamless virtual meetings and collaborations, blurring the lines between physical and remote work environments. Boosted Entertainment: Streaming services have revolutionized entertainment. High-speed internet allows us to enjoy movies, shows, and music with exceptional quality and on-demand access. Online gaming has become a global phenomenon, fostering competition and connection among people worldwide. Beyond the Obvious: The impact of high-speed internet extends beyond the more readily apparent benefits. It has facilitated advancements in healthcare through telemedicine, allowing remote consultations and diagnoses. It has empowered citizen journalism, giving a voice to the underrepresented. It has fostered innovation across industries, from the development of the Internet of Things (IoT) to the rise of artificial intelligence. Challenges and Considerations: While the benefits are undeniable, it's important to acknowledge the challenges associated with a hyperconnected world. Issues like digital divides, online security threats, and the possibility of information overload require ongoing attention. As we move forward, it's crucial to ensure equitable access to high-speed internet and develop responsible practices to navigate the digital landscape. Conclusion: High-speed internet has undeniably reshaped our world. It has unlocked opportunities, facilitated communication, and fueled innovation. As we continue to explore the possibilities of this powerful technology, it's clear that the impact of high-speed internet on our lives is here to stay, continuously shaping the way we live, work, and connect in the digital age.

In today's competitive business landscape, staying ahead requires embracing innovation and optimization. One of the most transformative forces for businesses of all sizes is fiber-optic internet. This cutting-edge technology delivers a game-changing leap in connectivity compared to traditional options like copper cable. But let's get down to brass tacks - how exactly does fiber-optic connectivity lead to business transformation? Here are some key benefits that can propel your company forward: 1. Blazing-Fast Speeds and Unmatched Reliability: Fiber-optic cables transmit data using light pulses, resulting in significantly faster speeds than traditional copper cables. This translates to: Effortless downloads and uploads of large files. Seamless video conferencing, even in high definition. Real-time collaboration and data sharing, regardless of location. Reduced latency, critical for applications like cloud computing and VoIP. With fiber-optic connectivity, downtime becomes a distant memory. The robust infrastructure ensures consistent, reliable internet access, minimizing disruptions and maximizing productivity. 2. Unlocking the Potential of Cloud-Based Applications: The rise of cloud-based applications has revolutionized how businesses operate. From CRM and project management tools to data storage and analytics, these solutions offer scalability, flexibility, and cost-effectiveness. However, their full potential is unlocked by a high-speed and reliable internet connection. Fiber-optic connectivity ensures seamless access to these critical tools, empowering businesses to leverage the power of the cloud. 3. Empowering a Remote Workforce: The ability to attract and retain top talent, regardless of location, is a significant advantage in today's job market. Fiber-optic connectivity empowers a flexible and geographically distributed workforce. Employees can collaborate effectively, access company resources, and participate in video conferences seamlessly, fostering a productive and efficient work environment from anywhere with an internet connection. 4. Enhanced Security and Scalability: Fiber-optic technology offers inherent security advantages due to its resistance to interference. This is crucial for businesses handling sensitive data. Additionally, fiber-optic networks are highly scalable, allowing you to easily upgrade your bandwidth as your business grows. No need to worry about your internet infrastructure limiting your expansion. 5. A Foundation for Future Technologies: Emerging technologies like the Internet of Things (IoT) and artificial intelligence (AI) rely heavily on high-speed, reliable data transmission. Fiber-optic connectivity lays the foundation for embracing these advancements and future-proofing your business for the digital age. OpenCape: Your Partner in Business Transformation Here at OpenCape, we believe fiber-optic internet is an investment in your business success. We offer a variety of high-speed plans specifically designed to meet the needs of businesses of all sizes. Ready to unleash the transformative power of fiber-optic connectivity? Contact OpenCape today! We'll help you find the perfect plan for your needs and guide you on your journey to business transformation.

BARNSTABLE, MA / FALMOUTH, MA – OpenCape, the region’s only 100% fiber optic network, has appointed Aimee Iannotti, Senior Manager of M&A Tax, RSM US LLP, to its Board of Directors. Aimee leads the US inbound practice, focusing on foreign based large-and midsized companies with operations and/or aspirations in the US. She assists companies and private equity groups with buy-and sell-side tax diligence and advisory services. This includes structuring assistance and tax technical analysis in M&A related areas such as purchase price allocations, step-up analyses, and incremental tax cost calculations. According to Jenn Brann, Vice President, Business Operations at OpenCape, “Aimee has been an instrumental member of OpenCape’s Finance Committee for the past year and we are delighted to elevate her involvement by welcoming her to the Board of Directors. Her financial expertise, experience, active participation, and feedback is crucial for the organization’s advancement.” Aimee is excited about participating on the Board of Directors for OpenCape, “I am thrilled to be a part of an organization with a mission to connect our community and improve people’s lives. It’s an honor to advise and keep people thriving and collaborating on Cape Cod through the advancement of internet with OpenCape’s fiber optic network,” she said Aimee resides in Falmouth with her husband, two daughters, step-daughter, and pup Ruby. Aimee spends most days juggling work and her daughters’ various sporting events between dance, gymnastics, softball, basketball, and soccer. Summer weekends are always filled with time at the beach and boat days.

In a significant stride towards a more digitally connected community, the Town of Barnstable Planning & Development Department has granted $297,000 in Community Development Block Funds (CDBG) to OpenCape. This dynamic non-profit is a trailblazer in delivering high-speed fiber optic infrastructure to Cape Cod. The awarded grant will power an inventive project centered on dismantling digital disparities in downtown Hyannis, ushering in affordable, cutting-edge internet connectivity for underserved neighborhoods. Project Unveiling: The initiative unfolds as OpenCape extends its 100% fiber infrastructure into strategic areas, with a special focus on uplifting Low to Moderate Income (LMI) households and businesses. The primary mission is to erase the one-time connection cost hurdle and offer budget-friendly monthly plans, unlocking robust, reliable, and accessible internet access. This transformative step holds promise for enhancing remote education, enabling remote employment, facilitating telehealth, and fostering overall community development. Expanding Horizons: The project's footprint strategically navigates throughout downtown Hyannis and this expansion promises direct impact on approximately 355 locations, encompassing 98 residential addresses, 169 bustling commercial spaces, 13 vacant storefronts, and 75 multi-dwelling units contained within the Massachusetts 2020 Environmental Justice Block and centers on individuals and businesses within the Low to Moderate Income (LMI) category in this project area. By prioritizing those facing economic challenges, the project ensures equitable access to affordable and top-tier internet services. Elizabeth Jenkins, Director of the Town of Barnstable Planning & Development Department expressed: "We are thrilled to support OpenCape's initiative in bridging the digital divide within our Environmental Justice community. This CBDG investment aligns with our commitment to ensuring equitable access to essential services and fostering community sustainability. By expanding high-quality internet infrastructure into underserved areas and making it affordable, we promote digital inclusion and create new potential within the EJ and TDI Zones for education, work, healthcare, and families to thrive.” Steve Johnston, CEO and Executive Director of OpenCape described the partnership with Barnstable: "OpenCape extends sincere appreciation to the Town of Barnstable Planning & Development Department for their steadfast support. This grant fuels our mission to create a resilient and connected community, especially within the Environmental Justice zone. The investment enables us to expand high-speed fiber infrastructure, promoting digital inclusivity and innovation. We're eager to leverage this opportunity, bringing robust, reliable connectivity to downtown Hyannis and empowering residents and businesses in the heart of the Environmental Justice zone with cutting-edge internet access." The CBDG project goals include the following benchmarks: Digital Inclusion: Direct access to state-of-the-art fiber for LMI residential and business customers, dissolving the one-time connection cost hurdle. Affordable Connectivity: Monthly plans priced at approximately $55 for residential and $80 for small businesses, democratizing robust internet access and substantially outpacing area providers. Community Impact: Creating connectivity hubs at vital community support locations, including the Senior Center, Hyannis Youth and Community Center, YMCA Headstart, the Hyannis Public Library, the HyArts Programming Annex, and others in Barnstable's Neighborhood Revitalization Strategy Area (NRSA).

Our phone rang off the hook last week with questions from towns, and each conversation was the same. “We have been asked for a letter of support from Comcast and Verizon”, what should we do? For each person, we simply made sure they asked these providers the same questions I would be expected to be asked if OpenCape had made such a request for a letter of support. To begin, let me clear up some facts and details. The maximum amount available to any provider from the MBI Gap Networks Grant Program is $20M. Grant funding requires a 20% match; $20M would fund connectivity to approximately 10,000 homes. The simple questions we asked were: Does this letter of support confirm you will be building in our town? If so, how many homes will you pass? On what streets? What type of service will it be? To date, we have not seen any example of the incumbent providers providing that level of detail or 100% confirmation of such builds. During a regional call with the incumbents and the Cape Cod Tech Council, they seemed to go above and beyond to not provide specifics. To be direct, yes OpenCape applied for a GAP Grant for a Cape town and if awarded we will be further expanding our 1Gig, 5Gig, 10Gig service in that town. You can count on that! – Steve Johnston, CEO & Executive Director, OpenCape

If you are considering rental space at the new residences at Hanover Hyannis (located near BJ’s and Cape Cod Healthcare’s Wilkens Urgent Care Center) rest assured that internet connectivity will be robust and future-focused. OpenCape is providing a 10Gig dedicated fiber circuit to service residents. OpenCape CEO Steve Johnston commented, “Affordable housing is a necessity for our region. Part of that housing solution must be to ensure that every resident and every family, regardless of their economic situation, have access to robust, reliable, and affordable internet service. This is the conduit by which people go to school, work remotely, access healthcare and other benefits. It is a core component of every housing solution, and OpenCape is working tirelessly to ensure every unit built in our region has this access.”

You may have recently noticed an influx in TV, print, email, and radio advertisements from a cryptic, shadowy organization called “Mass Priorities”. While the source of their reported $500,000 ad campaign remains cloudy, it is a safe bet to assume that the incumbent providers who service our region are responsible. I mention it today not to give any credence to their message, but rather to alert people that the sole purpose of this campaign is to confuse and bewilder communities, to have you second guess your instinct when someone is pulling the wool over your eyes. The link to this story addresses many of the details, but I think it is necessary to point out the absurdity of any strategy that promotes confusing customers versus just focusing on providing a great product and amazing customer service. The fact that someone in power thought this was a solid plan demonstrates how little the incumbents think about the role they play in our communities. From my perspective, these dark money campaigns send an incredibly clear signal that the incumbents are terrified of any level of choice or competition, and that is exactly what we will keep doing.